Personal Alarms for Older People: What to Look For

Many families lie awake wondering what would happen if a parent fell and could not reach the phone. A personal alarm is one of the simplest answers.
How a personal alarm works
The person wears a pendant or wristband with a button. Pressing it connects them to a call centre or to chosen contacts, who can speak to them and send help if needed. Some devices also detect falls automatically, and some work outside the home as well as inside.
Questions to ask before you buy
Is there a monthly charge, and is there a contract or minimum term?
Who answers the call, and who do they contact next?
Does it detect falls automatically, or only when the button is pressed?
How long does the battery last, and how is it charged?
Will your parent actually wear it? A comfortable device that gets worn beats a clever one left on the side.
VAT relief
GOV.UK lists alarms among the products that can be sold without VAT to someone who is disabled or has a long-term illness, when they are for personal use. You confirm in writing that you meet the conditions, and the supplier can usually give you the form. Being elderly alone does not qualify.
A discount through us
If you are looking at Careline365, our code EHS15 takes £15 off.
An alarm is a safety net, not a replacement for company
An alarm helps when something goes wrong. Regular visits help stop things going wrong in the first place, and keep loneliness at bay. Essex Home Support offers non-medical home help from £27 an hour, with no contract. Take a look at our services or call 07719 634112.

