Stairlifts: What to Know Before You Buy

For many older people, the stairs are what decide whether they can stay in the home they love. A stairlift can make that possible, but it is a big purchase, so it pays to know what to ask.

Is a stairlift the right answer?

A stairlift suits people who can sit safely and transfer on and off a seat but find the stairs tiring or unsafe. If someone is getting less steady, an occupational therapist assessment through the council can help you decide between a stairlift, a second banister, a downstairs bedroom or other changes.

Questions to ask any supplier

• Is the survey free, and is the quote fixed in writing?

• Is the stair straight or curved? Curved stairs are usually more expensive.

• What does the warranty cover, and what does servicing cost?

• Does it work if there is a power cut?

• Can it be removed or refunded if circumstances change?

Ways to bring the cost down

Stair lifts are on GOV.UK's list of products that can be bought without VAT by someone who is disabled or has a long-term illness, including installation, repairs and maintenance. You confirm in writing that you qualify. A Disabled Facilities Grant from the council can also pay towards a stairlift, depending on income and savings.

Our partner

We are partners with Acorn Stairlifts, and families who go through us get £50 off stairlifts. Find out more on our stairlifts page.

Whichever supplier you choose, take your time, get more than one quote and let your parent make the final call.