What to Expect From Your First Home Help Visit

Updated: Nov 2
Asking for help is a big step for a parent, and it is natural to wonder what it will actually involve. Here is how it works with Essex Home Support, step by step.
1. A phone call
Call 07719 634112 or send an enquiry through the website. We are available every day from 9.30am to 6pm and aim to call you back the same working day.
2. A free first visit
For home help we start with a free first visit, so you can meet us, talk through what would make life easier and decide whether it feels right. There is no pressure to book anything.
3. Meeting the helper
Every helper we arrange is DBS-checked. Our helpers can lend a hand with things like shopping, meals, housework, company and getting out and about. We provide non-medical home help and do not provide personal care.
4. Simple pricing
£27 an hour, with a one-hour minimum
No contract, so you can stop whenever you like
No travel charge and no added fees
48 hours' notice to change or cancel a visit, otherwise that visit is charged
Which areas do we cover?
We cover Essex. Our helpers are based near Rayleigh and Basildon, and in other areas such as Chelmsford and Maldon we arrange help once you get in touch.
Ready to talk? Visit our services page or call 07719 634112.

